OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

GENERAL QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I access and download the digital products I purchased?

After completing your purchase, you will receive an email containing a download link to access your digital products. Simply click on the link provided, and you will be able to download the files directly to your device.

Can I customize the digital products to suit my brand or personal style?

It depends. Some of ouf products are customisable and some of them aren't. So please read the description of the product before you purchase.  

Can I use the digital products for commercial purposes?

Yes, you can use our digital products for both personal and commercial purposes. However, please note that our products are for single-user licenses only, and you are not allowed to resell or distribute the products in their original or modified form.

What if I encounter any technical difficulties or issues with my purchase?

We strive to provide a seamless experience, but if you encounter any technical difficulties or have issues with your purchase, please contact our customer support team at info@digitalbrakah.com. We will promptly assist you and work towards resolving the problem.

Can I request a refund if the digital product doesn't meet my expectations?

Due to the nature of digital products, we generally do not offer refunds. However, if you encounter exceptional circumstances such as duplicate purchases or technical issues, please contact us within 7 days of your purchase. We will review your case and consider an appropriate resolution.

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